SALT RIVER FIELDS A-Z
Located in various sections throughout the stadium. These seats are used to accommodate individuals with disabilities or those who have a difficult time reaching their seats. These tickets may be purchased in advance by calling (480) 362-WINS or by stopping by the Salt River Fields box office during business hours and requesting accessible seating.
Children two and under who are sitting on the lap of an adult do not need a game ticket. Children who have reached their third birthday must have a valid game ticket to gain entrance to the ballpark and are permitted seating access only in their ticketed
No alcoholic beverages may be brought through the gates of Salt River Fields. Arizona law prohibits the sale of alcoholic beverages to persons under the age of 21. Therefore, guests who appear younger than 40 will be required to show proper identification with proof of age when purchasing alcoholic beverages at Salt River Fields. No vertical identification cards will be accepted. Sale of alcohol at ballpark concession stands is not permitted after the seventh inning (this may be cut off earlier at the discretion of the facility). Throughout the game, guests may not be in possession of more than two alcoholic beverages at any time and are not to exceed 40 oz. Additionally, guests may not take any alcoholic beverages out of the ballpark, and alcohol consumption is prohibited in the parking
Guests are permitted to seek autographs from players along the railing between sections 101 – 104, and 120-123 up to 40 minutes prior to game time, or until the end of batting practice, whichever comes first. Please be considerate by not inconveniencing guests seated in these areas. Designated autograph times are pending.
The Arizona Diamondbacks will hold autograph sessions at each of their home games on the left field concourse. The sessions will feature two players each D-backs home game and will run from 11:45 am until Noon on day games and 5:45 pm until 6:00 pm on night games.
Automatic Teller Machines
There are a total of six locations where ATM's operated by Chase can be found at Salt River Fields. The locations are:
- Inside First-base gate near Rockies Team Store
- Inside Third-base gate near D-backs Team Store
- First-base Concourse – Near section 205
- Third-base Concourse – Near section 219
- Home plate concourse – Near section 211
- Center Field Plaza near the Center Field ticket office
Baby Diaper Changing Stations
Located in all Family Restrooms throughout the ballpark (See "Restrooms" for locations).
Salt River Fields regulations allow only soft-sided bags and containers 16"x16"x8" or smaller to be permitted in the gates. All permitted bags are subject to search both upon entry and within the ballpark. All gates utilize "Bag Check Lanes" for guests carrying permitted bags. Salt River Fields regulations also prohibit guests from bringing certain items into Salt River Fields (See "Restrictions" for a list of prohibited and permitted items).
Banners and Signs
Banners and signs are permitted, provided they are baseball related and in good taste as determined by Salt River Fields management. They may not be hung or displayed on any part of the playing field or in any way that obstructs another guest's view of the game or ballpark advertising.
The Batter's Eye is the large green wall located in straight-away center field. It enables batters to clearly see pitched balls, free from any visual distractions that may be present in seating areas.
Batting Practice (locations varies from stadium to team practice fields)
|1:10 Game ||7:10 Game |
|Home BP ||until 11:15 ||until 5:15 |
|Visitors BP ||11:15-12:15 ||5:15-6:15 |
|Home Infield ||12:15-12:25 ||6:15-6:25 |
|Visitors Infield ||12:25-12:35 ||6:25-6:35 |
Bike parking areas are conveniently located in four areas throughout the grounds of Salt River Fields:
- On the north side of the facility between the D-backs Major League replica fields
- On the east side of the facility right off the Center Field parking lot.
- On the south side of the facility along the main entrance pathway next to the restrooms
- On the west side of the facility just off the Home Plate parking lot
Bottles and Cans
No one is permitted to enter Salt River Fields with glass bottles, aluminum or metal cans. Guests in possession of these items inside the gates of Salt River Fields may be subject to ejection from the complex.
Catch a cab at either one of the Discount Cab Cab Stands. These stands are located at the Home Plate Parking Lot as well as the Mountain Parking Lot.
Hand--held video cameras for personal use may be brought into the ballpark, provided game action is not recorded, as prohibited by Major League Baseball. Single frame photography is permitted at all times. Lighting at Salt River Fields is bright enough that flash photography is not necessary or allowed within the ballpark. Camera support pods are not permitted by guests in Salt River Fields. Please make sure you are courteous of those around you when taking pictures.
Use of cellular phones is permitted, providing their use does not interfere with another guest's ability to enjoy the atmosphere of the ballpark. Salt River Fields reserve the right to ask any guest to discontinue use of a cell phone in or adjacent to any seating area.
Claim Check - At Gates
Any permitted item may be claim checked at any one of the four Entry Gates. All items will be inspected. Gate Staff will provide guests with claim check tags to recover items upon leaving the ballpark. Select prohibited items may be claim checked at the four Entry Gates. Guests assume liability for all items left in storage.
Cold Stone Kids Fun Field
The Cold Stone Kids Fun Field is a family-focused destination that will give fans a number of fun and exciting activities to participate in when they visit Salt River Fields. The Fun Field will open one hour and ten minutes before the first pitch and close at the end of the 7th inning. Located on the main concourse in right field, the Cold Stone Kids Fun Field features:
- Whiffle Ball Field where kids can take Whiffle ball batting practice and run the bases just like big leaguers
- Cold Stone Creamery Cool Cart where fans can purchase their favorite Cold Stone creations
The following is a list of concession areas within Salt River Fields:
Third Base Concourse
- Behind Section 218:101 Cattle Co. – Grill
- Behind Section 216: Dos Rios – Southwestern
- Behind Section 213: Home Plate Hot Dogs – Specialty Hot Dogs
- Bullpen Bar (between 100 & 200 level): Budweiser Bow Tie
- Behind Section 207: Crust – Pizzeria
- Behind Section 209: The Show – Traditional Ballpark
- Bullpen Bar (between 100 & 200 level): Salty Senorita - Taco Bar
Center Field Plaza
- Cold Stone Creamery – Ice Cream
- Verde Grill – Traditional Ballpark
Mobile Kiosks- Available throughout Salt River Fields
- Island Noodle
- Crust Pizzeria
- Berry Kabob
- Cold Stone Creamery
- Kettle Korn
- Angelo’s Italian Ice
- Fresh Squeezed Lemonade
- Fresh Brewed Iced Tea
- Cotton Candy
Luxury suites at Salt River Fields provide an opportunity for guests to enjoy a private and luxurious space for up to 15 people. Located behind home plate, the Luxury Suites provide great views of Salt River Fields, the McDowell Mountains and Red Mountain. Suites provide great amenities including air conditioning, flat panel TV’s, private suite level restrooms, refrigerators, and an option for food and beverage service.
Credit Card Policy
Visa, MasterCard, Discover and American Express are all accepted at the Salt River Fields Ticket Office, Team Shops and concession stands.
Designated Driver Program
Salt River Fields and Ovations want all fans to enjoy the ballgame and have a safe trip home, therefore we encourage you to use our Designated Driver Program. Prior to the fourth inning of the ballgame, Guests who are able to produce a valid driver's license and are at least 21 years of age are eligible to become "Designated Drivers" for the evening. In return for signing a pledge not to drink alcoholic beverages during the game and for accepting responsibility for driving other members of their group home, Designated Drivers will receive a free fountain soft drink during the game. Ovations’ Designated Driver signup locations will be available at the information kiosks located on the main concourse near section 210.
From Sky Harbor International Airport
Take the 202 East to merge onto the 101 North. Exit at Via De Ventura and turn left. Two entrances to Salt River Fields will be available off of Via De Ventura or by turning left (heading south) on Pima Rd.
From the Northeast Valley
Take the 101 North toward Scottsdale. Exit at Via De Ventura and turn left. Two entrances will be available off of Via De Ventura or by turning left (heading south) on Pima Rd.
From the Southwest Valley
Take the I-10 West toward Phoenix. Merge onto the 202 East. After approximately nine miles, merge onto the 101 North. Exit at Via De Ventura and turn left. Two entrances to Salt River Fields will be available off of Via De Ventura or by turning left (heading south) on Pima Rd.
From the East Valley
Take the US-60 West toward Phoenix. Merge onto the 101 North toward Scottsdale. Exit at Via De Ventura and turn left. Two entrances to Salt River Fields will be available off of Via De Ventura or by turning left (heading south) on Pima Rd.
From North Phoenix and Northern Arizona
Take the I-17 South toward Phoenix. Merge onto the 101 North. Exit at Via De Ventura and turn right. Two entrances to Salt River Fields will be available off of Via De Ventura or by turning left (heading south) on Pima Rd.
Disabled Guest Drop-Off
The disabled drop-off area is located across from the Center Field Gate, which is located on the east side of Salt River Fields. For questions about drop-off location please contact a Salt River Fields Representative.
Drinking fountains can be found near the restrooms in left center, right center as well as on the main concourse near the first and third base restrooms.
Elevators are restricted to Miller Lite Taste Zone, Coors Light Cold Zone, Pepsi Patio and Suite Level ticket holders only. Elevator access can be found down the first base side of the main concourse, behind section 211.
In the event of an emergency at Salt River Fields, please follow the directions from any Salt River Fields Representative, Public Address Announcer and Salt River Police Department and Fire Officers. If an emergency requires evacuation from the ballpark, directions will be given over the public address system and the scoreboard. Please contact a Salt River Fields representative if you have any questions.
Salt River Fields hires enthusiastic and outgoing people who are interested in sharing in the excitement of Cactus League Spring Training and outside events at Salt River Fields year round. Please call the Salt River Fields main number (480) 270-5000 or stop by the Salt River Fields main offices located in the Center Field Plaza on non-game weekdays between 9:00 am and 5:00 pm to fill out an application or visit www.saltriverfields.com for updated employment opportunities.
Entering the Ballpark
For your safety, Salt River Fields require that all guests and employees entering and re-entering Salt River Fields be searched for prohibited items. This includes a thorough inspection of any jackets, coats, packages, bags, purses and other containers brought to any of the four entry gates. In addition, guests may be randomly selected for security screenings with hand-held metal detectors.
are unable to offer refunds or exchanges for a number of factors
including, but not limited to: availability of seats, length of season
and ticket account financial repercussions. We suggest utilizing Stub
Hub in order to re-sell any tickets you are unable to use.
Exiting the Ballpark
Following the game, guests are asked to exit Salt River Fields through designated exits. During the games, guests are permitted to leave the ballpark and return through any of the four entrance gates. Please see the gate supervisor to have your hand and ticket stub stamped. When returning to the ballpark, guests must show their ticket stub and hand stamp, and should re-enter through a special pass-out gate at each of the entrance gates. When re-entering, all persons and bags are subject to search.
Each entry gate at Salt River Fields will utilize designated "Express Lanes." Express Lanes are designated for guests not carrying any purse, fanny pack, package, container, backpack or any type of bag.
Firearms and Weapons
No firearms or other weapons are allowed on Salt River Fields premises.
First Aid Station
A First Aid Station is located behind section 211. Guests in need of aspirin, band-aids, etc. must visit the First Aid Stations to obtain these items in person. If medical attention is required, notify the nearest Salt River Fields Representative.
The Salt River Fields staff is committed to providing a safe, comfortable and friendly atmosphere for all of our guests. The following guidelines have been established regarding guest conduct. Guests are welcome to keep any foul ball hit into the stands. At no time should a foul or home run ball be thrown back on the field. Violators will be subject to ejection. Any guest interfering with a ball in play will be subject to ejection from the ballpark. Guests using foul or abusive language or gestures will be ejected from the ballpark. In addition, any guest going on to the playing field will be ejected from the ballpark and may be subject to arrest and prosecution. Guests wearing obscene or indecent clothing and or body art will not be allowed entry into the ballpark. Guests appearing intoxicated will be denied entry or ejected from the ballpark. Any guest found throwing objects on the field or in the seating areas will be ejected. Salt River Fields cannot be held responsible for the conduct of other guests when attempting to obtain a foul or home run ball.
Warning: Any guest interfering with a ball in play, or going onto the playing field, will be ejected from the ballpark and subject to possible arrest.
No outside food is allowed in the stadium except for two factory sealed bottle of water.
There are four designated gates at Salt River Fields. Their locations are as follows:
- Center Field Gate – East side of facility located off the Center Field Parking Lot
- Home Plate Gate – West side of the facility located off the Home Plate Parking Lot
- D-backs Gate – North side of the facility located off the Desert Parking Lot
- Rockies Gate – South side of the facility located off the Mountain Parking Lot
Guests are encouraged to come early and watch batting practice, infield workouts and pregame ceremonies. All gates will open 2 hours and 10 minutes prior to game time. These times are subject to change on March 14th due to a day/night doubleheader.
Gluten Free Gluten free options can be found at the Dos Rios concessions stand located down the third base side of the concourse. Enjoy a Gluten free hot dog wrapped in a corn tortilla as well as a gluten free Red Bridge beer. Woodchuck Cider can also be found at the beers of Colorado stand down the first base side of the concourse.
Everything is in play unless the ball goes into the dugout. Photographers' areas are considered part of the dugout.
A ball hitting any part of the screen area supported by the poles down the left or right field lines is a home run.
A ball remaining behind or underneath the canvas is one base on a pitch and two bases on a throw by a fielder. Two bases are awarded on a batted ball otherwise in play. A fielder may make a catch while standing on the canvas.
If you have a group of 25 or more and would like to attend a game at Salt River Fields, please call (888) 490-0383 or (480) 362-WINS. Please ask about special group areas and available food & beverage options exclusively available to group buyers.
Salt River Fields is committed to providing a safe environment for all of our Guests. We ask that if any guest is aware of any potentially unsafe situation to please notify the nearest Salt River Fields representative or stop by the Guest Relations Kiosk located behind section 210 and 218. Your eyes and ears can help to keep Salt River Fields a safe family environment.
Guest Relations Kiosk
The Guest Relations Kiosks are located behind sections 210 and 218. This service center operates from the time the gates open until 15 minutes after the conclusion of the game. Guests may obtain information, offer suggestions, voice concerns and request assistance from Salt River Fields Guest Relations Representatives. The Guest Relations Kiosk located behind 210 is also the location for Lost and Found and Ovations Designated Driver Program sign up.
The following is a list of concession areas with healthy selections within Salt River Fields:
Third Base Concourse
- Behind Section 216: Dos Rios – Bean Burrito
- Island Noodle
First Base Concourse
- Behind Section 209: The Show – Specialty Salad of the Day, Sweet Potato Fries
Center Field Plaza
- Verde Grill – Specialty Wraps of the Day
Salt River Fields is committed to creating a safe, comfortable and enjoyable ballpark experience. Our staff will proactively intervene to ensure the following:
- Obscene or indecent clothing will not detract from the Guest experience
- Guests will enjoy the baseball experience free from foul/abusive language or obscene gestures
- Guests will refrain from displays of affection not appropriate in a public, family setting
- Impaired or intoxicated Guests will be assisted in a prompt, respectful and safe manner
- Guests will show their ticket when requested and sit only in their ticketed seat
- The progress of the game will not be disrupted by Guests' actions or unauthorized persons on the playing field
- Smoking is permitted only in designated areas.
K Kids Run the Bases
Following every Sunday game kids have the opportunity to run the bases at no cost. To participate, kids can line up between sections 204 & 205 following the game.
Lost and Found
Salt River Fields cannot be responsible for recovery, storage, safekeeping, preservation or return of any lost or found item. With that understanding, any item that has been lost or found during a game should be reported to the Guest Relations Kiosk located behind section 210. Found items are secured in storage after each game; therefore, if an item was lost at a previous game, it will not be obtainable without prior arrangements. Please call the Salt River Fields main hotline at (480) 270-5000 to report a lost item. Leave a detailed description of the item, the date and location it was lost, and your name and phone number. If your item was turned in, you will be called as soon as possible. If your item was not turned in, you will not receive a call unless you specifically request one. Your name will remain on file in case the item is turned in at a later time. A simple way to protect your property is to place your name and phone number permanently somewhere on the item. Items are held for 30 days.
Every child should be told to contact a Salt River Fields Representative should he or she become lost. A lost child will be taken to the Guest Relations Kiosk located behind section 210. Lost parents should follow the same procedure. Parents are encouraged to place ticket stubs in children's pockets in case of separation.
Lost or Stolen Tickets
Lost or forgotten tickets will be replaced for a non-refundable $5 processing fee. In the event that the original tickets are used, the full face value of the tickets will be charged.
Stolen tickets will be replaced at no charge if a police report listing the exact seat location(s) and game date(s) is provided. If a police report is not provided or if the police report does not contain the exact game date(s) and seat location(s) of the stolen tickets, the Lost Ticket Policy will be in effect.
You must be the original purchaser of the tickets in order to have them reprinted.
River Fields offers three Gift Shop locations throughout the stadium (Center Field Plaza, Right Field Concourse, Left Field Concourse) with full selections of Arizona Diamondbacks, Colorado Rockies and Salt River Fields merchandise. A limited selection of merchandise is available on the concourse at Home Plate at a portable kiosk.
Movement During Play
Salt River Fields encourage all guests to use courtesy and restrict movement in the seating areas during play. When returning to your seats, please wait for a break in the action (between innings, between batters, pitching changes, etc.) before entering the aisles. We thank you for your cooperation.
National Anthem Performances
Guests interested in performing the National Anthem before a home spring training game at Salt River Fields should send a demo tape (audio or video) with a return address, phone number and email address to:
Salt River Fields
c/o National Anthem
7555 N. Pima Rd.
Scottsdale, AZ 85258
Per Major League Baseball rules, only authorized personnel will be permitted on the field before, during or after a game. Any unauthorized person going onto the field will be removed from the ballpark and subject to arrest.
Ovations Food Services proudly manages the food, beverage and merchandise sales at the Salt River Fields. For guest convenience, there are eight concession stands and over 25 portable cart outlets located throughout the stadium.
Ovations is a member of the TEAM Coalition (Techniques for Effective Alcohol Management), which is an alliance organization made up of sports and entertainment facilities, concessionaires, stadium service providers, beer industry, broadcasters, governmental traffic safety experts and others committed to promoting responsible drinking and positive fan behavior at sports and entertainment facilities. All Ovations service employees are trained on TEAM service standards.
Ovations staffs all of our concession stands with non-profit groups from the local community. These groups earn a percentage of the profits for their organization during all home games.
In addition to Salt River Fields, Ovations also serves fans in several other cities throughout the country including Portland, Jacksonville, Norfolk, Albuquerque, Sacramento, Memphis, Des Moines, Fresno, Lubbock, Mesa, Omaha and Sioux Falls. Ovations offices at Salt River Fields can be reached by calling (480) 270-5149 or by mail at 7555 N. Pima Rd. Scottsdale, AZ 85258.
Due to the many requests, paging is not permitted except in cases that are deemed to be life-threatening emergencies by Salt River Fields. If you need paging, please contact the Guest Relations Kiosk located behind section 210 and 218. If you are not at Salt River Fields and need to contact a guest please call (480) 270-5000.
There are over 3,000 parking spaces on-site at Salt River Fields. Day of game parking is available in all lots for $5.00. RV and bus parking is available for $15.00. Salt River Fields parking lots will open on game days at 9 am.
In addition, Hybrid Parking Spots are available around the complex courtesy of APS.
Access: Approximately three hundred (300) disabled parking spaces are available throughout all of the parking lots at Salt River Fields.
Drop-off: The disabled drop-off area is located across from the Center Field Gate, which is located on the east side of Salt River Fields. For questions about drop-off location please contact a Salt River Fields representative.
The Coors Light Cold Zone and Miller Lite Taste Zone, located respectively down the first and third base lines, provide an outstanding view of the on-field action and a great place to socialize with your guests. With both fixed seats and a reserved standing room-only bar-style lounge area, fans have an assortment of options for enjoying the game. The Pepsi Patio offers fans what may be the most spectacular combination of baseball and beauty found across the Cactus League. Located above the main stadium press box, the Pepsi Patio provides 400 guests with a breathtaking view of the baseball complex and its surrounding landscape. With its festive social atmosphere and easily accessible concessions, it’s the perfect combination of convenience and style.
For more information, call (888) 490-0383 or (480) 362-WINS
Respect for patriotism is very important to the Salt River Fields organization. The National Anthem will be played before the start of every game. All guests should face the flag, if possible, remove their caps and stand at attention.
Private parties, meetings, receptions or special-theme events may be booked at Salt River Fields throughout the year. Most areas of the ballpark are available for rental including the Pepsi Patio, Miller Lite Taste Zone, Coors Light Cold Zone and concourse areas. For information, please call (480) 270-5000 or email email@example.com.
Programs will be available every game day to purchase at stands located at each one of the four entrance gates throughout Salt River Fields. Enjoy reading information on Salt River Fields, the Salt River Pima-Maricopa Indian Community, Arizona Diamondbacks and Colorado Rockies.
Hand-held radios and small televisions are welcome at Salt River Fields as long as they do not interfere with other guests' enjoyment of the game. Please be considerate by using a low volume or earphones. Salt River Fields staff reserves the right to ask any guest to discontinue the use of such devices.
Rain Check Policy
Retain possession of your ticket. Should the ticketed game not progress to or beyond a point of play constituting a regulation game, your game ticket will act as a rain check for a future game at Salt River Fields. The ticket will act as a rain check and must be exchanged prior to the day of the new game. This ticket will be honored for a ticket of equal value (subject to availability) for any 2013 Salt River Fields Cactus League game. Complimentary tickets may not be exchanged and are subject to the issuer’s discretion. The exchange is subject to any conditions of the original sale. There will be no refunds or exchanges for games cancelled after they have reached a point of play constituting a regulation game. Refunds for game not reaching official designation are up to the discretion of the Salt River Fields management.
The right to postpone the playing of a game shall be vested in the home club. Once a game has started, the Crew Chief shall have sole right to determine whether the game shall be terminated because of bad weather or unfit playing conditions. Under the provisions of the Official Playing Rules, the Crew Chief shall have the sole and unquestioned authority to determine whether and when play shall be halted during a game; whether and when play shall be resumed; and whether and when a game shall be terminated because of bad weather or unfit playing conditions. The Official Playing Rules provide that when a game is temporarily suspended for rain, the chief of the umpire crew must wait 30 minutes before calling the game. The umpire may continue the suspension of the game as long as he believes there is any chance to resume play, attempting at all times to complete the game.
Re-entering the Ballpark
During games, guests are permitted to leave the ballpark and return through any of the four entrance gates. Please see the Gate Supervisor to have both your ticket stub and hand stamped. When returning to the ballpark, guests must show their ticket stub and hand stamp. Guests will be required to go through the same security procedures as when they originally entered the ballpark. All persons and bags are subject to search.
We are unable to offer refunds or exchanges for a number of factors including, but not limited to: availability of seats, length of season and ticket account financial repercussions. We suggest utilizing Stub Hub in order to re-sell any tickets you are unable to use.
Recycling will help keep Salt River Fields clean and green, please pitch in and here’s how:
To make recycling convenient for baseball fans, blue recycling containers are located throughout the ballpark including concourses, concession areas, and restrooms as well as the parking lot areas. All recyclable materials can be co-mingled, meaning they can all be placed in the same container and do not require sorting.
Remember to look for the recycling symbol on containers to ensure that recyclables are not going into trash cans and ultimately the Community’s waste stream:
Salt River Fields recycles the following items:
- Plastics (#1 – 7)
- Plastic cups
- Water and Soda bottles
- Office paper
- Aluminum & metal
- Soda cans
Thank you for participating in the Salt River Fields recycling program and assisting with the Community’s continued commitment to foster environmental stewardship and waste reduction efforts.
For more information on the Salt River Pima Maricopa Indian Community’s Recycling Program please contact us by phone at (480) 362-7500, by email at EPNR@srpmic-nsn.gov or visit our website http://www.SaltRiverEnvironmental.org.
The following is a list of Salt River Fields restrictions:
- No Outside Food or Beverages. Except as provided under permitted items.
- No Illegal Drugs
- No Weapons / FireworksNo Glass Bottles / Aluminum Cans
- No Hard-Sided Coolers / Containers, Regardless of Size
- No Camera Tri, Dual or Single Leg Pods by Non-Media Personnel
- No Fish Nets / Poles / Umbrellas / Signs Attached to Sticks
- No Bullhorns / Noisemakers / Confetti
- No Animals. Except service dogs for guests with disabilities are permitted.
- No Beach Balls / Balloons / Inflatables
- No Skateboards / Rollerblades / Shoes with Wheels
- No Unauthorized Motor Vehicles / Mobility Devices
- No Stools / Folding Chairs
- No Squirt Guns / Bubble-Making Liquids
- No Laser Pointers
- Other Items Not Specified on this List as Deemed Prohibited by Management.
Violators of these Rules and any Applicable Laws May be Refused Admission or Asked to Leave the Facility and Could Be Subject to Additional Legal Action
- Two (2) Factory-Sealed Bottles of Water, Per Person. No larger than one (1) liter in size.
- Purses / Diaper Bags / Personal Medical Bags
- Still / Video Cameras. Video cameras are permitted as long as live game action is not recorded
- Baseball Bats for the Purpose of Autographs. Bats must be stored under seats once the game begins. No aluminum bats.
- Plastic Baby Bottles or Any Necessary Items Required for medical Purposes or Other Special Needs
All restrooms at Salt River Fields are available and are accessible to guests with disabilities. The following is a list of restrooms locations on the main concourse behind the corresponding section:
- Men's & Women’s – 204, 210, 214, 221, Left Field Lawn, Right Field Lawn
- Family (All include diaper changing stations) – 203, 210, 214, 123, Left Field Lawn, Right Field Lawn
Restrooms are also located in a centralized location on the Salt River Fields Suite Level, accessible for guests ticketed in luxury suites, Miller Lite Taste Zone, Coors Light Cold Zone and Pepsi Patio.
Salt River Bucks
Salt River Fields offers fans the ability to purchase Salt River Bucks, which can be used at all concession, merchandise and locations within Salt River Fields. Salt River Bucks come in $2 increments and can be purchased at the Ovations offices at Salt River Fields and can be reached by calling (480) 270-5118 or by mail at 7555 N. Pima Rd. Scottsdale, AZ 85258. No change is given for Salt River Fields Bucks.
Salt River Fields Baseball Spectator Ordinance
Spectators of baseball activities are presumed to have knowledge of and to assume the inherent risks of observing baseball activates. These assumed risks include, but are not limited to, (A) injuries which result from being struck by a baseball; baseball bat or fragments thereof; equipment or pieces thereof; or thrown, dropped or launched items or projectiles; and similar hazards; and (B) other hazards or distractions, including spectator conduct, and incidents or accidents associated with groups or crowds of people. Additional details provided in Ordinance number SRO-374-2011.
Salt River Fields Main Office
The Salt River Fields Main Office is located in the Center Field Plaza just beyond the Center Field ticket office. The main office mailing address is 7555 N. Pima Rd Scottsdale, AZ 85258. The Salt River Fields office can be reached by phone at (480) 270-5000.
Animals are not permitted within Salt River Fields with the exception of service animals for guests with disabilities. Guests with a service animal are asked to enter through the Center Field Gate. Service Animals may relieve themselves in the grass area directly outside of the Center Field Gate.
Smoking is prohibited in Salt River Fields, this includes the use of all electric cigarettes and vaporizers of any sort. All seating areas are classified as non-smoking. Designated smoking areas are found outside of each of the four main gated areas. If you have any questions in regards to the specifics of these areas please see the nearest Salt River Fields Representative.
Numerous merchandise outlets are available throughout the ballpark. In addition to one portable stand located behind home plate on the main concourse, Salt River Fields offers three main feature store located at the Center field, D-backs and Rockies main gates. Please note that all ballpark merchandise outlets are operated by Ovations.
Dignity Health has two carts in the lawn area that distribute complimentary sunscreen.
Tailgating is not permitted in any Salt River Fields operated parking lot. Persons may not consume alcohol in the parking lots, including inside their vehicles.
Ticket Office Hours
TICKET OFFICE HOURS
February 23rd - March 28th (Game Days)
Centerfield Ticket Office - DAY GAMES 10:00am-3:30pm NIGHT GAMES 10:00am - 9:30pm
Homeplate Ticket Office - DAY GAMES 11:00am-3:30pm NIGHT GAMES 5:00pm - 9:30pm
Left Field Ticket Office - DAY GAMES 11:00am-2:00pm NIGHT GAMES 5:00pm - 8:00pm
Right Field Ticket Office - DAY GAMES 11:00am-2:00pm NIGHT GAMES 5:00pm - 8:00pm
Thursday March 14th & Wednesday March 20th (Non-Game Days)
Centerfield Ticket Office Only
Over the phone at 888-490-0383 or 480-362-9467
(phone fee of $10.00 per transaction)
Salt River Fields has a limited number of wheelchairs available to assist guests. If wheelchair service is needed to transport a guest to a seat location or back to one of the gates at the conclusion of the game, please notify a Salt River Fields Guest Relations Representative for assistance. Due to the limited number of wheelchairs, these can only be used to transport guests and cannot be rented or borrowed to sit in while watching the game. Please be aware that wheelchairs are assigned on a first-come, first-served basis. Therefore, during periods of heavy volume, guests may be asked to wait until a wheelchair becomes available to transport them either to their seats or back to the gates. Please see the nearest Salt River Fields Representative in the event of a medical emergency in which wheelchair service is needed.
Ticketmaster Will Call Kiosks are available at the 1st & 3rd base gates. These locations can provide fans a quick line for picking up pre-purchased tickets as well as purchasing tickets.
Practice times are TBD. D-backs fans can park in the Desert Parking lot on the north side of the complex and Rockies fans can park in the Mountain Parking lot on the south side of the complex. The entire facility is open to fans to enjoy except for the primary stadium, which will only be open for games. There will not be a charge for parking on days where there are only workouts, but on all game days there will be a charge of $5.00 to park whether you are coming for workouts or the game. The Center Field Team Shop will also open for business on February 20th.