Employment Opportunities

Job opportunities

Guest Services Agent

Definition:
Under limited supervision from the Director, Operations, the Guest Services Agent will prove guests with the best guest experience possible.

Essential Functions:
The primary responsibility of this position is to provide guests with the best guest experience possible. This beings with a positive initial impression of our facility. This impression is created by providing them with accurate event information, assisting them in finding their seats, and assisting with any issues. This position is expected to work cohesively with all employees in maintaining a superior level of guest experience.

Tasks:
This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by an single incumbent.

Provide all guests a positive first impression by offering superior, individualized service
Enthusiastically greet guests and direct them to their assigned seats
Provide guests with accurate information about an event and facility
Interact with guests to help provide a wonderful experience
Keep aisles clear and make sure guests sit only in their ticketed area
Respond to emergencies by involving the supervisor
Deal with guest issues up to a level where intervention by a supervisor is required
Other duties as assigned by management

Knowledge, Skills, Abilities, and Other Characteristics

Demonstrated excellent customer service skills are required
Must be a team player who works well with others
Ability to work with minimal supervision
Work flexible hours including evenings, weekends, and holidays

Qualifications

Position is outdoors and requires walking and standing for long periods of times, including all weather conditions
Ability to lift and carry 10 pounds

Night Shift Security Guard

Definition:

This position will provide security to Salt River Fields at Talking Stick with a service attitude towards employees and guests of Salt River Fields. Guards will be trained in security and safety procedures to protect the stadium and surrounding property against fire, theft, vandalism, and illegal activity. Event security guards will assist patrons, conduct bag checks, alcohol control, enforce venue policy, and manage crowds.

Essential Functions:

Greet employees and guests with a friendly attitude
Walk facility and conduct security checks
Conduct bag screenings
Perform alcohol control and entry/exit control
Crowd control
Drive security vehicle and conduct security checks
Log and report all activities performed during shift
Write reports on all incidents occurring during shift
Other related duties as assigned

Required Qualifications:

Must hold, or be capable of obtaining at own expense, a current and valid Arizona Security License
Must hold, or be capable of obtaining, a valid Arizona Driver’s License
Must have a working knowledge of Microsoft Word
Must have basic computer skills
Must have outstanding customer service
Must have a flexible schedule and be able to work nights, weekends, and holidays if necessary

Desired Qualifications:

CPR, First Aid, and AED certification
Previous experience with CCTV surveillance system
Previous experience working large event security

Cactus Crew

Description:
Salt River Fields is seeking part-time employees to promote the Arizona Diamondbacks and Colorado Rockies throughout Spring Training. Salt River Fields is searching for outgoing, highly energetic, and skilled promotions team members for the 2023 season.

Responsibilities:
Game Day duties include selling programs, assisting with the mascot, carrying out giveaways during the game, and providing excellent customer service.

Job Requirements:

Comfortable performing in front or large crowds.
Ability to stand and walk and/or run for extended periods of time.
A highly engaging, outgoing, and creative personality.
Flexible schedule including nights and weekends.

Fun Field Representative

Description:

Salt River Fields is seeking part-time employees to work the fun field. Salt River Fields is searching for energetic, outgoing, kid-friendly, fun field attendants.

Responsibilities:
Game day duties include, set up of fun fields, interaction with children on fun field, and maintaining a safe and orderly environment.

Job Requirements:

Must feel comfortable working around children.
Ability to stand and walk for extended periods of time.
A highly engaging, outgoing, and creative personality.

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